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Frequently Asked Questions

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CATIA Tutor - Frequently Asked Questions | Examples | FAQs

 

Q: What do I get when I purchase a subscription?
A: A subscription will give you access into the private member's area of CATIATUTOR.com, where you will discover the actual download links for all the video tutorial files. You choose your own login username and password when subscribing. You can use these to access the site for the duration of your subscription.

Q: If I subscribe, is my PayPal account charged once? OR is this a recurring monthly/quarterly/yearly bill?
A: You will only be charged once. We do not automatically charge your card/PayPal account subsequent times. If you want to renew your subscription you must come forward to renew!

Q: I decided that I want my money back. What should I do?
A: Please contact customercare@catiatutor.com with your refund request.

Q: Can I get help to find specific tutorial?
A: Don’t worry. Send an email to  customercare@catiatutor.com and we'll try to help.

 

Q: My question is not listed in FAQ. Can I get answers?
A: Don’t worry. Send an email to customercare@catiatutor.com and we'll try to answer immediately.

 

 

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